Jonathan Smith
August 5, 2014 at 07:45 AM
Raffles & Fairmont Makati, Makati Avenue, Makati City Philippines
Overview
Who We Are
As COO (and founder) of SHORE Solutions, Jonathan provides overall strategic and operational responsibility for all contact center and BPO programs. His deep knowledge in outsourcing enables him to be an effective and inspiring leader who is actively involved in all programs. Jonathan has worked in the BPO and contact center industry for almost two decades. In 2001, he was one of the pioneers in outsourcing to the Philippines and is recognized as the "godfather" of Australian businesses offshoring contact center operations to the Philippines. Jonathan started as Project Manager who provided solutions covering customer service, technical support, customer satisfaction, inbound/outbound sales for technology, ISP and telecommunications for companies such as AT&T, Dell Computers and Earthlink. More recently, he was instrumental in securing outsourcing deals for companies from various verticals (IT, banking and financial services, among many) in Australia and Asia Pacific. Originally from Sydney, Australia, Jonathan has lived in the Philippines since 2002.
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to our future events!
Presented by Robinsons Land, The Asia CEO Awards is the Philippines' largest business awards event and Southeast Asia's biggest of its kind. It promotes the country as a top global business hub and is a must-attend for regional leaders.
Sponsors & Partners:
- Award Sponsors: Airspeed, Figari, IBPAP, iCXeed, KMC Solutions, KonsultaMD, Maybank, Microsourcing, Sante International, Sprout Solutions, White & Case.
- Official Partners: PwC (Knowledge), Marriott Manila (Venue), PSG Global Solutions (Cocktail).
- Technology & Media Partners: DOOH, Globaltronics, BusinessMirror, BusinessWorld, Manila Bulletin, Manila Standard, Philippine Daily Inquirer, THEPHILBIZNEWS.
Recognizing outstanding leaders and teams, the prestigious awards are judged by top executives. Winners are chosen on merit, not fees—a true mark of excellence. Set for October 14, 2025, at 6:00 PM, this premier gala, organized by Asia CEO Events, showcases the Philippines' rise as a global business powerhouse.