Vice President - Asia
ICT Marketing Services
has spent over 20 years in the contact center space, primarily in
executive operations roles, but has also enjoyed responsibility for
Sales Management and Client Relationship leadership.
As EVP, Solutions & Strategy-Asia, based in Manila, Jeff is
responsible for exploring new Asian markets & relationships,
driving business development efforts, serving as Executive Sponsor for
existing clients supported from the Philippines locations and providing
operations/start up overlay support.
Prior to recently moving into this new role, Jeff was the Divisional
Executive, Commercial & Telco Markets, providing leadership for
over 7000 reps in the US, Canada, Philippines, Costa Rico and Mexico.
Jeff has been involved in the Philippines, dating back to 2001 when he
explored this market as a possible solution for Gateway Computers.
Over his career, Jeff has worked for several outsourcing organizations
including APAC Customer Services, I-Sky and DecisionOne Corporation. He
also worked for Gateway Computers, where he managed award winning
Technical Support, Customer Care & Outsourcer Relationships. Jeff
was with Walmart.com where he was responsible for call center strategy
and outsourcer relationships.
Jeff has lead outbound/inbound operations, technical support, customer
care, back office, collections and sales management. He holds a
Bachelor of Arts degree in Business from Luther College in Decorah,
Jeff is a dynamic speaker that has spoken at numerous events over the
years on topics including Global Relationships, Selecting an Outsource
Partner, Operational Excellence, Creating a Culture/Reducing Attrition
and Building Powerful Leaders.
Asia CEO Forum
Asia CEO Forum, presented by PLDT ALPHA Enterprise, is the largest regular business event in Philippines and considered one of the most important
in the Southeast Asia region. The forum serves as a hub for
the spreading of ideas that help executive managers overseeing
enterprises across the Asia Pacific region.
Attendees are senior business people active in Philippines and across the Asia Pacific region overseeing
multinational and regional organizations. Presenters are leaders in their industries and engaged in
momentous pursuits of significance to the entire region.
Asia CEO Forum, presented by PLDT ALPHA Enterprise,
is operated as a CSR (Corporate Social Responsibility)
activity of Chalre
Associates to promote Philippines as a premier business destination.
Asia CEO Awards
Asia CEO Awards, presented by American Express represents
the grandest alliance of local and international business people ever
created to promote Philippines on the world stage. As one of the
largest events of its kind in the Asia Pacific region, it is considered
a must-attend occasion for business leaders active in Southeast
The star-studded Board of Judges of Asia CEO Awards, presented by American Express, give away 10 awards to many of the most accomplished leadership teams
and individuals currently operating in Philippines and the region. The
awards recognize extraordinary leaders who have demonstrated
outstanding achievement for their organizations and contributions to
of the fastest growing nations on the planet, the world's business
leaders will have their eyes on Philippines like never before on the night of the main event set for 6:00pm, Thursday, November 8, 2012 at the majestic Newport Performing Arts Theatre. The annual
gala was established as a natural outgrowth of Asia CEO Forum, presented by PLDT ALPHA Enterprise, the largest regular networking event for the business community in Philippines.