Featured Speaker
MARIFE
ZAMORA
Managing
Director, AsiaPac & EMEA
Convergys
Marife Zamora is Managing Director for Asia
Pacific, Europe, Middle East, and Africa for Convergys� Customer
Management business. Previously, Zamora served as the first
country manager of the Philippines, and managed Convergys�
burgeoning presence in the Philippines from its first contact
center in 2003 to its 17th contact center and 25,000 employees
today.
Zamora is responsible for Convergys� international customer
management business, overseeing approximately 37,000 employees
throughout contact centers in the United Kingdom, India, and the
Philippines. In this global role, she is responsible for
delivering superior service to Convergys clients and their
customers, with the goal of growing Convergys� international
business.
�Our global clients want a greater Convergys presence in the
international market, and accomplished professionals like Marife
have helped us expand our network of state-of-the-art contact
centers worldwide to meet that demand,� said Christine Timmins
Barry, Senior Vice President of Operations for Convergys. �Marife
managed the spectacular growth we have experienced in the
Philippines and the additional responsibilities we announce
today are a true reflection of both Marife�s success in the
Philippines and our belief in her ability to replicate that
success internationally.� Convergys Corporation, a global leader
in relationship management, and the largest private employer in
the Philippines.
About Convergys
As a leader in customer management for over 30 years, Convergys
(NYSE: CVG) is uniquely focused on helping companies find new
ways to enhance the value of their customer relationships and
deliver consistent customer experiences across all channels and
geographies. Every day our 75,000 employees help our clients
balance the demands of increasing revenue, improving customer
satisfaction, and reducing overall cost using an optimal mix of
agents, technology, and analytics. Our actionable insight stems
from handling billions of customer interactions annually for our
clients. Among Fortune 500 companies, over half of the top 50
are clients that trust their most important relationships to
Convergys.
Charming Speaker
Making Friends
Captivated People
Giving Thanks
Asia CEO Forum
Asia CEO Forum, presented by PLDT ALPHA Enterprise, is the largest regular business event in Philippines and considered one of the most important
in the Southeast Asia region. The forum serves as a hub for
the spreading of ideas that help executive managers overseeing
enterprises across the Asia Pacific region.
Attendees are senior business people active in Philippines and across the Asia Pacific region overseeing
multinational and regional organizations. Presenters are leaders in their industries and engaged in
momentous pursuits of significance to the entire region.
Asia CEO Forum, presented by PLDT ALPHA Enterprise,
is operated as a CSR (Corporate Social Responsibility)
activity of Chalre
Associates to promote Philippines as a premier business destination.
RELATED EVENTS:
Asia CEO Awards
Asia CEO Awards, presented by
Aseana City represents
the grandest alliance of local and international business people ever
created to promote Philippines on the world stage. As one of the
largest events of its kind in the Asia Pacific region, it is considered
a must-attend occasion for business leaders active in Southeast
Asia.
The star-studded Board of Judges of Asia CEO Awards, presented by
Aseana City, gives away 10 awards to many of the most accomplished leadership teams
and individuals currently operating in Philippines and the region. The
awards recognize extraordinary leaders who have demonstrated
outstanding achievement for their organizations and contributions to
others.
As one
of the fastest growing nations on the planet, the world's business
leaders will have their eyes on Philippines like never before on the night of the main event set for 6:00pm, Thursday,
November 14, 2013 at the majestic grand ballroom of
Solaire Resort & Casino. The annual
gala was established as a natural outgrowth of Asia CEO Forum, presented by PLDT ALPHA Enterprise, the largest regular networking event for the business community in Philippines.
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