Featured
Speaker
Executive
Background:
BILL
PFLUGER
General
Manager (former)
Chevron
Shared Services (Philippines, Argentina)
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Bill Pfluger's Presentation on
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Bill
Pfluger began
his business career with Haskins and Sells (now Deloitte and Touche) as
a Staff Auditor. Bill’s initial client was ARAMCO (Arabian American Oil
Company) in Dhahran, Saudi Arabia. Bill participated in three (3)
year-end ARAMCO audits. Building on his petroleum audit experience, he
joined Chevron/Caltex as a General Utility Accountant in August 1973 in
the New York Corporate Office and has since been appointed to several
positions within the Company.
June ’06 General Mgr. Shared Services Center-Buenos Aires
Feb ’00 General Manager, Shared Services Center – Manila
Jan ’98 Finance Director, Shared Services Center – Manila
Aug ’96 Assistant Comptroller – Policies & Controls –
Dallas
May ’91 Assistant Comptroller – Accounting Reports &
Budgets –Dallas
May ’86 Manager – Management Accounting – Dallas
April ’84 Assistant Manager – Management Accounting – Dallas
May ’81 Coordinator – Policies & Controls – New York
Aug ’73 – Apr ’81 Various Positions in New York
Bill has led the formation and building of two brand new service
centers for Chevron. In Manila, the service center first focused on the
financial activities such as accounts payable, fixed assets,
intercompany accounting, aviation accounting, and bank reconciliations
for the Caltex operations in Singapore, Thailand and the Philippines.
Following the success of the initial two countries, the migration was
expanded to include Caltex operations in Malaysia, Hong Kong, Cambodia,
Indonesia, and New Zealand. Building on the success of the Finance
division, other function such as HR, IT and Marketing Support became
part of the Manila Shared Service Center. In 2004, Chevron began the
migration of over 200 finance jobs from California to Manila. At the
time of Bill’s Manila departure in June 2006, Chevron Manila had around
600 staff. Today it has a staff of over 1,000 covering multiple
functions.
As part of Chevron’s global services strategy, the decision was made to
establish a second multifunctional service center to complement Manila
in Buenos Aires. Bill was asked to lead the start up and arrived in
Buenos Aires in June 2006. The Buenos Aires Center is following the
Manila pattern. Buenos Aires began with six Latin American countries
covering Chevron’s finance operations in Colombia, Panama, Ecuador, El
Salvador, Costa Rica and Mexico. After establishing itself with Latin
America, its operations were expanded to include finance work from the
United Kingdom and the United States. As of June 2009, Buenos Aires had
140 finance professional staff and is expected to double in size to
approximately 300 staff by the end of 2010.
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