Headwinds Make Us Stronger

Asia BPM Summit 2017, presented by PLDT Enterprise, with Elite Sponsorship by Aon, JLL, Regus and Sprout Solutions to see the most powerful and connected leaders of the industry that is powering the economy of this nation and others.

With creeping protectionism and disruptive politics in major markets, the upcoming year could be one of the best ever, or the worst, for the world’s BPO/Shared Services sector.

Asia BPM Summit is the largest non-aligned event for the BPO and shared services sector in SE Asia. Be with us for this intense one-day-only event.

Featured Speakers of Asia CEO Summit 2017 include
Ike Amigo – CEO, IBPAP
Jeff Williams – Chairman, HIMAP
Sean Mather – Chairman, AusContact (Australia)
Justin Anthony – Director, Outsource Malaysia
Frank Schellenberg – Advisory Board, VNITO (Vietnam)
Plus, the most senior leaders from the largest organizations such as ADEC Innovations, Cognizant, Concentrix, Sitel, SPi Global, TCS and more.

Download the Event Program HERE:

Speakers for Asia BPM Summit 2017 include (in approximate order of appearance):

Jovy Hernandez
First Vice President & Head

PLDT ALPHA Enterprise SMART Enterprise


Ike Amigo
President and CEO

IBPAP (IT & Business Process Association of the Philippines)

PRESENTER: Ike is a one of the most experienced leaders in the industry with 28 years in the IT field, most of it with Accenture where he was the Managing Director for Infrastructure Services.

Jeff Williams
Chairman, Board of Trustees

Healthcare Information Management Assoc. of the Philippines (HIMAP)

PRESENTER: Jeff pioneered the delivery of highly complex processes to Fortune 1000 clients focusing on Health Information Management and has established sites around the world.

Flo Navarro
BPS Delivery Head

TCS Philippines

PRESENTER: Flo began her leadership career in the earliest years of the industry in Philippines and now oversees operations for global giant TCS – part of 370,000 employees around the world.

Sean Mather

AusContact Association

PRESENTER: Sean oversees the contact center industry association of Australia and has 25 years experience in the sector. He also leads Asia Pacific for Call Design Pty Ltd.

Elek Toth
Head of Philippines Operations


PRESENTER: Elek is one of the most experienced industry leaders with regional experience across Asia managing large multi-site operations for both captive and third-party organizations.

Craig Reines
Chief Operating Officer


PRESENTER: Craig is possibly the most travelled senior leader in the industry. He has led large operations across the world based in the US, UK, Hong Kong, Australia and Philippines.

Justin Anthony

Outsource Malaysia

PRESENTER: Justin oversees day-to-day operations of Outsourcing Malaysia to develop Malaysia’s outsourcing services industry as a global hub for high-value outsourcing

David Young
Chief Operations Officer

ADEC Innovations

PRESENTER: David oversees operations for his company. With 5,000 employees over 5 continents, ADEC Innovations is considered the most global company in Philippines and provides a broad range of knowledge-based services to global clients.

Frank Schellenberg
Advisory Board Member


PRESENTER: Frank is considered a founder of the IT-BPO industry in Vietnam who set up DIGI-TEXX in 2003 and later GHP Far East (now known as Swiss Post Solutions) for the GHP Group from Germany and led the company as CEO until 2014.

Kamal Narang
Country Head

Cognizant Philippines

PRESENTER: Kamal is country head for Philippines and global head, banking and lending business process services of technology behemoth Cognizant. The company employs more than 150,000 employees around the world.

Eric Kaufman
General Manager, Philippines

IBEX Global

PANELIST: Eric oversees operations for what many say is the fastest growing BPO provider in the Philippines.

Ernesto de Castro
National President

Philippine Institute of Civil Engineers (PICE)

PANELIST: Ernie de Castro PhD is CEO of ESCA is spearheading the country’s major push into engineering services outsourcing.

Marie Ampeloquio
Chief People Officer

SPi Global

PANELIST: Marie is head of HR for the country’s largest home-grown BPO-KPO organization.

Patrick Gentry

Sprout Solutions

PANELIST: Patrick oversees one of the fastest growing service providers to the HR services sector in Philippines.

Quintin Pastrana
News Anchor

Bloomberg TV Philippines

MODERATOR: Quintin began his career as a key support staff of prominent political leaders. He later held senior positions in public affairs and sustainable development for multinational companies.

Victor Aliwalas
Vice President – Corporate Relationship Management


MODERATOR: Victor oversees the BPO and shared services segment of the nation’s dominant telco.

Asia BPM Summit 2017, presented by PLDT Enterprise, with Elite Sponsorship by Aon, JLL, Regus and Sprout Solutions highlights the industry that has made Philippines a force in the global economy.

Download the Event Program HERE:

  • March 15th, 2017; Wednesday
    9:00 am - 4:30 pm

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